General information

Delivery Information

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order, using the original method of payment. Please note, that all products are sold “as is”. You assume the responsibility for your purchase, and no returns or refunds will be issued, once the order is processed and payment done.

Delivery Location

Items offered on our website are available for Worldwide delivery.

Delivery Time

An estimated delivery time will be provided to you once you place your order. It starts from the date of shipping, rather than the date of order. Delivery times are to be used as an indication only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [3] business days (from Monday to Friday except holidays) of the date of your order. Please note we do not ship on weekends.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, please add the items you would like to purchase to your cart, and proceed to the my cart page. Once you are there, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the my cart page. Sales tax is charged according to the province or territory to which the item is shipped.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately on Whatsapp at +212 777 000 897

Questions

If you have any questions about the order, the delivery or shipment, please contact us at contact@moroccanorganica.com

moroccan organic USDA certified
moroccan organic AB certified
moroccan organic FDA certified
moroccan organic CCPB certified
moroccan organic 100% organic certified
moroccan organic Chamber of Commerce and Industry and Trade Marrakech certified
moroccan organic EACCE certified